Support
At SYR, one of our core aim has always been to create a safe and simplified world of cleaning, making it as easy as possible for our customers to deliver an efficient and highly effective cleaning performance. We strive to create clear and open communication with our customers, and answer any query our customers may have, supporting them through all their cleaning requirements and challenges.
For more information on who we are and what we stand for, as well as guidelines and extra tips and tricks about our wide range of products, click the links below.
Trouble Shooting
Most frequent questions and answers
When will my order despatch?
Despatch dates are provided on your order acknowledgment email along with any further information such as items on back order and estimated dates of despatch for these items.
When will my order be delivered?
Deliveries can take up to 3 working days from the date of despatch or as per booking in request. If your order has not arrived or not arrived in full within 3 working days, please enquire with our Customer Services team.
Where do I send my Invoice or Statement?
Please send all invoices, credit notes and statements to ukaccountspayable@syrlcean.com
Case Studies
Having been in operation for many years now, SYR has helped a huge number of customers achieve cleaning excellence, providing bespoke solutions for a wide range of hygiene requirements. Tailored to unique specifications and with exceptional results on cleaning performance, each of our Case Studies show how SYR strives to go the extra mile for our customers.
Product Videos
Want to know more about how our high quality cleaning tools work? For the best way to understand the full potential of our products, and how their innovative features can help your business achieve cleaning excellence, see SYR in action with our all new Product Videos.
TC20
TC20-R
LTS Evolve
LTS
Interchange Handles
Rapid Mop
Dual Mop
Colour Changer Mop
Oblong Bucket
Hangon Bucket
Floor Squeegee
Deck Scrubber
Safeguard Sign
Safeguard-R Sign
Rapid Response Kit
Nomad Lite
Flat Mop
Swop Mop
Compressed Sponge
Forshaga
MST
Studloc Pole
Pal-O-Mine
Floor Pads
Lobby Spill Kit
Microfibre Cloth
All Clean Eraser
Dust Defeater
Compact Cleaners Cart
Single Dose Microfibre System
Lucy Swing Bin
Wall Hugger Bin
Litter Grab
Baby Changer
Bucket on Belt
Window Cleaning
Spray Bottles
Probe Wipes
SYR Mist Powerburst
Pumps
MJ Combo
Interchange
Hangon Bucket
Rapid Mop
Dry Mop
MST
MST White Pad
MST Gray Pad
Dry N Safe Kit
Window Cleaning Kit
Angle Broom
Grout Brush
Hi Lo Brush
Floor Squeegee
Flexi Duster
Pipe Cleaner
White Papers
The cleaning industry is one that is ever evolving, with products, methods and standards changing all the time. Our white papers detail some of the key topics facing the industry today and how SYR, using our decades of professional experience, have created specialised solutions to these issues, helping our customers to achieve cleaning excellence, no matter the challenges they might face.
Brand Guidelines
Brand guidelines, also called a brand style guide, are essentially an instruction manual on how to communicate our brand. They lay out all the visual details, as well as important notes about the company’s voice, tone, and messaging.
The guidelines help to ensure that our brand image stays consistent no matter where it shows up.
The guidelines help to ensure that our brand image stays consistent no matter where it shows up.
